Explore by Topic
Explore by Type
C2FO Powers Early Payment Programs for the World’s Largest Companies.
Discover expert insights on working capital, cash flow optimization, supply chain management and more.
We believe all businesses can and should have equitable access to low-cost, convenient capital to grow and thrive.
C2FO's ERGs are part of a commitment to creating a safe and welcoming environment for all employees.
Productivity and team cohesion can take a severe hit if teammates are not given a space to connect with each other around common interests or experiences, or if they feel as though they don’t belong.
Fostering inclusion usually requires a two-pronged approach: “Creating systemic changes from the top down and empowering grassroots efforts from the bottom up,” said Jessie Lueck Fields, director of talent development and DEI at C2FO.
The company’s employee resource groups (ERGs) are a great example of the grassroots approach. The groups are part of our commitment to creating a safe and welcoming environment for all employees.
ERGs are groups of individuals within a company who share a characteristic background, identity or interest, and want to foster a community around that shared experience.
These groups work on objectives to improve the experience of not only their members and the company but also the community around them.
“ERGs are an opportunity for people who share identities and their allies to come together to build community, learn from each other and make impactful change,” Fields said.
Giving individuals within these different groups a space to collaborate and create solutions promotes a healthier and more productive workplace.
Before the COVID-19 pandemic, Harvard Business Review conducted a study in 2019 that showed 40% of people felt isolated at work.
Being without a community, feeling like you don’t have a voice, or feeling purposefully excluded due to a trait or piece of your identity — all of that can contribute to a feeling of isolation.
That disconnect can also contribute to a decline in productivity or sense of loyalty to a company. Fields hypothesizes that the percentage of employees who feel isolated has certainly grown post-pandemic, in the age of remote and hybrid workplaces.
“Belonging is a basic human need,” Fields said. “It’s the highest driver of engagement.”
A greater sense of belonging can even lead to a 56% increase in job performance.
With this information, C2FO set out to create and foster a sense of belonging for everyone within the company through employee resource groups. Many things impact belonging in the workplace, like culture, leadership behavior and personal relationships, and C2FO’s ERGs can influence all three.
“Employees start to realize they are welcome to share their experiences and stories within an inclusive working environment,” said Meixi Xu, global sales operations manager and the chair of the CollaborAsian ERG at C2FO.
“Everyone is encouraged to feel proud of their roots and where they come from. We are also looking forward to a brighter future together for sharing more knowledge about and understanding how to work better with people who have different nationalities and religious beliefs.”
Starting out with 60 members across eight different groups, the ERGs have grown to serve as a community for more than 180 team members of C2FO in only six months.
C2FO’s ERGs have three main focuses that contribute to our diversity, equity and inclusion (DEI) initiatives:
Each ERG may also have its own goals, too. Right now, C2FO is home to eight employee resource groups:
Each of these groups was created based on interest within the company and is made up of individuals who personally identify with the cause, their allies and anyone in the company interested in the issues that affect that specific community.
At C2FO, ERGs put on a number of internal and external events, from celebrations to educational workshops, to raise awareness, donations and more. For example:
“One of our main focuses is education and raising awareness,” said Lindsay Campbell, a manager in relationship management analytics at C2FO and a chair in the Adapt ERG.
“In the US, July is celebrated as national Disability Pride Month, specifically around July 26, which marks the anniversary of the passage of the ADA (Americans with Disabilities Act) in 1990. During the month, we’re sharing curated content and hosting discussion sessions to get employees engaged in learning more about the people within these communities so that we can all be better allies in challenging societal stigmas and misconceptions.”
Employee resource groups are a great way to promote inclusion, productivity and belonging within an organization. ERGs provide a safe space for collaboration between all individual identities represented in an organization.
In a company like C2FO, with branches and teammates all around the world, ERGs are an important way of making every idea heard and every experience appreciated.
In this article:
Alex Donnelly, C2FO’s COO for the Americas, told a UN audience how C2FO’s approach could benefit sustainability efforts.
Building a business isn’t easy, but it can be especially challenging for minority entrepreneurs. Explore some success stories and programs that can help.
Subscribe for updates to stay in the loop on working capital financing solutions.
9 min read
8 min read